Because russell+hazel respects its customers and understands that they are concerned about privacy, our policies are intended to ensure that your personal information is handled in a safe and responsible manner. We post this privacy statement so that you know what kind of information is collected, how it is handled and with whom it may be shared. Russell+hazel respects your privacy, and assures you that it will maintain and use this information responsibly.

Russell+hazel believes in providing a safe and secure shopping experience for all of its customers. Russell+hazel wants you to feel comfortable that personal information such as your name, address, and credit card number will be kept safe throughout your entire shopping experience at russell+hazel Online.

Russell+hazel may use customer information for its own marketing and promotional purposes. It does not sell online customer information to any outside company or third party. If at any time you would like us to delete your registration information, feel free to send an e-mail to remove@russellandhazel.com - Please be sure to include your e-mail address, user name, password, and full name.

How does russell+hazel Online protect kids' privacy?
Russell+hazel is concerned about the safety of kids when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files. Please note: we may nevertheless maintain a record of that person's name and address in a "do not register" file to avoid subsequent registration by a child under the age of 13.

   Personally Identifiable Information
Russell+hazel Online collects personally identifiable information such as name, address, telephone number, or e-mail address) from Web site visitors only when visitors voluntarily provide such information to russell+hazel. Russell+hazel Online visitors who do not want their personally identifiable information collected online are asked not to submit such information to Russell+hazel. If russell+hazel Online visitors previously provided their e-mail addresses to russell+hazel and would like to have their e-mail addresses removed from russell+hazel e-mail mailing lists, we ask them to send an e-mail message to remove@russellandhazel.com. We inform such visitors that it will use reasonable efforts to delete their e-mail addresses from its existing files.

Personally Identifiable Information Collected Automatically
Russell+hazel Online may collect information from visitors that is not personally identifiable, including the visitor's operating system, browser, domain name, and the specific web pages on the russell+hazel website that are accessed or visited. Russell+hazel only collects this information in the aggregate, and only uses it to improve russell+hazel Online.

Russellandhazel.com uses "Cookie Technology."
Cookie Technology is a means that may be used to identify you as a previous visitor and to tailor our online store to your interests based on the items you review within the store. A Cookie is a data element that a website may send to your browser, which then may store it on your computer or computer system. For example, if you browse our Tools and Writing department, the Cookie stored in your system will "remember" that you visited that department next time you visit us. That information, in turn, may be used by us to serve you more effectively. For example, based on a Cookie, the site would know that you liked a certain line of pens and could take the opportunity to let you know of other merchandise or specials being offered during a future visit. You can set your browser to notify you when you receive a Cookie, which gives you the opportunity to decide whether you want to accept or reject the Cookie.